Guidance for clients attending groups: Covid-19 protocol


We cannot guarantee complete safety – there is a risk in working together and we ask you to consider the risk to yourself and others before deciding to join a group. Please see our Cancellation Policies page for information on refunds.

The nature of the work requires facial expressions to be visible, so we will be working without a face covering, although you’re welcome to wear one on arrival and departure, and during breaks between sessions.

We will:

Cancel group sessions (and refund you) if we have Covid-19 or suspect the possibility of exposure and subsequently test postive with a PCR test, in accordance with government guidelines. If either of us does contract the virus we’ll endeavour to let you know immediately.


Additionally, we will maintain the following hygiene precautions:


Clean the session room, including the floor and door handles after each session.

Ventilate the session room after each session.

Clean the WC, including the toilet, washbasin, other surfaces and door handles after each group session.

Provide hand gel and bactericidal handwash in the toilet, plus disposable paper towels.

We ask clients to:

Not to attend if you have tested positive for Covid-19 in the last 7 days, or suspect the possibility of exposure and subsequently test postive with a PCR test.

Not to attend if anyone you have been in close contact with has tested positive for Covid-19, or has had Covid-19 symptoms in the last 10 days, unless you have subsequently tested negative with a PCR test.

On booking, to read and familiarise themselves with this protocol.

We will update these guidelines in line with official guidance as it develops.